Customer Focus

How does it work in your operation, it is the customer who determines what to produce, or do you produce what you have always done? When did you last have a meeting with your customer (internal/external ) to understand what the customer really want?

Reduce stress!

What can be done in your organization to avoid the stress caused by the so-called “hockey stick effect”? Can more frequent follow-ups along the way towards a delivery or a deadline be a solution?